Returns & Exchanges

At Intake, we want you to feel confident in every piece you wear, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Our goal is to ensure your wardrobe fits your lifestyle perfectly through a seamless and transparent return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original items with all tags attached back into the shipping box and include the packing slip provided in the portal.

• 3.
  Attach the Label

  Print the prepaid shipping label generated from our portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received and inspected, your refund or exchange will be processed within 5-7 business days.